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Packfeeder is a Barcelona-based company that was founded in 2002. Over the past two decades, we have experienced significant growth, expanding our customer base across various industries and diversifying our product range. In 2018, we achieved a major milestone in the market segment with the development of the pickFeeder. This groundbreaking product combines delta robots, an intelligent track & trace system, and automatic format changeover, making it the most versatile unscrambler available.
In early 2022, as part of our succession plan, Packfeeder was acquired by the Rotzinger Group. This strategic move ensures the continued success and development of our company.
At Packfeeder, we pride ourselves on our after-sale service, which is a vital aspect of our business. Our goal is to ensure the optimal performance of our equipment and maximize the production line's results. We strive to build a relationship of trust and confidence with our customers throughout the entire lifecycle of our machines.
Our after-sale service encompasses various aspects, including purchasing spare parts, implementing preventative maintenance measures, accommodating new package formats, adapting equipment as needed, providing training, and offering online assistance. We are dedicated to providing quick response times and resolution to any issues that may arise, further proving our commitment to customer satisfaction.
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