Nama

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Nama is a leading automated chat platform that harnesses the true power of AI to simplify and streamline time-consuming services, resulting in cost and time savings for its customers. Backed by a proprietary AI API, an open-source chatbot framework, and an AI suggestion system, Nama bridges the gap between human intelligence and machine learning to help businesses meet their ever-evolving customer expectations at scale.

With a solid presence in the Brazilian market since its inception in 2014, Nama has revolutionized the way businesses approach customer service by addressing the high cost of poor service and long wait times. The company's innovative chatbot technology surpasses the limitations of traditional channels like email and phone, according to Digital Customer Service Benchmark at compete.com, with 41% of customers preferring chat as their preferred method of communication.

Nama's cutting-edge platform has emerged as a game-changer for businesses seeking to optimize their customer service operations and boost revenue. By combining the best of human and machine intelligence, Nama ensures a seamless and cost-effective digital experience for both businesses and their customers.